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Basic training for confidential counsellors 2-day
training for internal and external confidential counselors
Unwanted behavior in an organization leads to higher absenteeism and consequently, increased costs. A well-informed confidential advisor can make a significant difference in preventing or mitigating this. This basic training covers the essential knowledge and skills for a confidential advisor.
Te behalen resultaten
- You know the legal framework and relevant laws and regulations.
- You understand the rights, duties, and powers of a confidential advisor.
- You can differentiate between unwanted behaviors, labor disputes, integrity issues, and (suspicions of) misconduct, along with their respective procedures.
- You have insight into the field of operation of a confidential advisor, both internally and externally.
- You know how to handle a (potential) report: you can map out the reporter's story and take appropriate action.
- You possess insight into conversation techniques and can apply them effectively.
- Enjoy lifetime support: we offer lifetime support for this training. This means participants can contact the trainer for questions on topics covered in the training for life.
- The training level is set at HBO+ work and thinking level or gained through experience.
Training wordt ook online gegeven!
Kosten
€695,-
BTW nihil
+ accommodatie v.a.€170,-Voor een gedetailleerd kostenoverzicht vraagt u een vrijblijvende offerte aan.
Duur
2 Daagse
1 blok van 2 dagen, of 2 losse dagen
punten
12 MfN cat. 1a
De opleiding
Basic training for confidential counsellors 2-day
Every organization is legally obligated to provide a safe working environment for its employees. This also entails preventing and minimizing unwanted behavior. Because unwanted behavior (such as (sexual) harassment, bullying, aggression, discrimination, and unethical conduct) also leads to higher absenteeism, there is a clear economic interest as well. A well-trained confidential advisor can make a significant difference in this regard. For employees, they provide a listening ear and someone who can offer advice and support, while for the organization, they offer guidance on how to prevent such behavior and minimize its consequences as much as possible. The role of a confidential advisor requires adequate knowledge and communication skills. This training lays the groundwork so that current and future confidential advisors can confidently take on this role.
During this 2-day training, you will learn the fundamentals of working as a confidential advisor. We will cover topics such as the duties and role of the confidential advisor, their position within the organization, and the legal framework in which they operate. Additionally, there will be a focus on the skills required by a confidential advisor, with opportunities for practice and refinement. The emphasis will be on the general framework of the confidential advisor's work and on unwanted behaviors (such as harassment, sexual harassment, bullying, aggression, and discrimination), with brief attention given to integrity issues.
Starting from 2024, a central national exam will be introduced.
Please note: the National Association of Confidential Advisors (LVV) has recently announced that as of January 1, 2024, a central national exam will be mandatory following the completion of the 4-day basic training in order to register as a certified confidential advisor. This means that from that date onwards, you will be required to successfully complete a national knowledge test consisting of 20 multiple-choice questions, followed by an assessment with a training actor. Read more about this on our blog. If you complete the four-day training with Merlijn successfully before January 1, 2024, you will still fall under the old certification scheme.
Free Information Session
Several times a year, you are welcome to join us as our guest at a free information session. During these sessions, you can ask all your questions about the training, get to know our training institute, and meet our trainers. More information.
Study Load
For this 2-day week course, the study load is set at 21 hours.
Why Choose Merlijn for Your Training? Read the Blog
Meeng | mevr. drs. E.M. Meeng (Maureen)
Programma
Day 1
Morning Session
09:30 – 10:00: Welcome with coffee and tea
10:00 – 10:30: Introduction, overview of the program, housekeeping matters, participant introductions / learning objectives assessmen
10:30 – 11:15: What is unwanted behavior? What are unwanted interactions? What is integrity? Impact on victims and organizations?
11:15 – 11:30: Break
11:30 – 12:30: Confidential advisor role, distinctions between unwanted interactions and integrity issues, professional attitude
12:30 – 13:00: Confidential advisor within the organization (relationship with other bodies, policies)
13:00 – 14:00: Lunch
Afternoon Session
14:00 – 15:00: Communication skills
15:00 – 15:15: Break
15:15 – 16:30: Role-playing exercises
16:45 – 17:00: Debrief, time for reflection
Day 2
Morning Session
09:30 – 10:00: Welcome with coffee and tea
10:00 – 10:15: Introduction to the day, recap of Day 1
10:15 – 11:00: Exploring solutions, social support resources
11:05 – 11:15: Break
11:15 – 11:30: Legal framework overview
11:30 – 12:30: Role-playing exercises
12:30 – 13:15: Lunch
Afternoon Session
13:15 – 14:00: Providing advice to management, including annual reports
14:00 – 14:30: Integrity issues discussion
14:30 – 14:45: Break
14:45 – 16:45: Role-playing exercises
16:45 – 17:30: Debrief, reflection, and Merlijn social gathering
Voor wie?
Basic training for confidential counsellors 2-day wordt onder meer gevolgd door:
- Individuals who want to learn the basics of the Confidential Advisor role.
- Individuals looking to work as internal or external confidential advisors.
- Current confidential advisors seeking to gain a better understanding of the various aspects of the role.
There are no specific prerequisites for participation in this training (MBO+ thinking level).
If you would like to know precisely how this training can enhance your professional performance and knowledge, please contact the back office. They will connect you with the trainer or match you with a past participant in the same professional field.
Data & Locaties
Basic training for confidential counsellors 2-day
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Landgoed Huize Bergen
Landgoed Huize Bergen ligt verscholen in een prachtig park met eeuwenoude bomen. Hier, op een steenworp afstand van ‘s-Hertogenbosch, vindt u alles om een bijeenkomst onvergetelijk te maken: rijk gedecoreerde stijlkamers, authentieke details, een warm welkom en gastronomische specialiteiten. - Provincie Noord-Brabant -
Landgoed Huize Bergen
Landgoed Huize Bergen ligt verscholen in een prachtig park met eeuwenoude bomen. Hier, op een steenworp afstand van ‘s-Hertogenbosch, vindt u alles om een bijeenkomst onvergetelijk te maken: rijk gedecoreerde stijlkamers, authentieke details, een warm welkom en gastronomische specialiteiten. - Provincie Noord-Brabant -
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