Home Opleiding & Training Basic training for confidential counsellors 2-day

Basic training for confidential counsellors 2-day

training for internal and external confidential counselors

Unwanted behavior in an organization leads to higher absenteeism and consequently, increased costs. A well-informed confidential advisor can make a significant difference in preventing or mitigating this. This basic training covers the essential knowledge and skills for a confidential advisor.

Te behalen resultaten

You know the legal framework and relevant laws and regulations.
You understand the rights, duties, and powers of a confidential advisor.
You can differentiate between unwanted behaviors, labor disputes, integrity issues, and (suspicions of) misconduct, along with their respective procedures.
You have insight into the field of operation of a confidential advisor, both internally and externally.
You know how to handle a (potential) report: you can map out the reporter's story and take appropriate action.
You possess insight into conversation techniques and can apply them effectively.
Enjoy lifetime support: we offer lifetime support for this training. This means participants can contact the trainer for questions on topics covered in the training for life.
The training level is set at HBO+ work and thinking level or gained through experience.

Training wordt ook online gegeven!

Kosten

€695,-

BTW nihil

+ accommodatie v.a.€170,-

Duur

2 Daagse

1 blok van 2 dagen, of 2 losse dagen

punten

12 MfN cat. 1a

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De opleiding

Basic training for confidential counsellors 2-day

Every organization is legally obligated to provide a safe working environment for its employees. This also entails preventing and minimizing unwanted behavior. Because unwanted behavior (such as (sexual) harassment, bullying, aggression, discrimination, and unethical conduct) also leads to higher absenteeism, there is a clear economic interest as well. A well-trained confidential advisor can make a significant difference in this regard. For employees, they provide a listening ear and someone who can offer advice and support, while for the organization, they offer guidance on how to prevent such behavior and minimize its consequences as much as possible. The role of a confidential advisor requires adequate knowledge and communication skills. This training lays the groundwork so that current and future confidential advisors can confidently take on this role.

During this 2-day training, you will learn the fundamentals of working as a confidential advisor. We will cover topics such as the duties and role of the confidential advisor, their position within the organization, and the legal framework in which they operate. Additionally, there will be a focus on the skills required by a confidential advisor, with opportunities for practice and refinement. The emphasis will be on the general framework of the confidential advisor's work and on unwanted behaviors (such as harassment, sexual harassment, bullying, aggression, and discrimination), with brief attention given to integrity issues.

Starting from 2024, a central national exam will be introduced.

Please note: the National Association of Confidential Advisors (LVV) has recently announced that as of January 1, 2024, a central national exam will be mandatory following the completion of the 4-day basic training in order to register as a certified confidential advisor. This means that from that date onwards, you will be required to successfully complete a national knowledge test consisting of 20 multiple-choice questions, followed by an assessment with a training actor. Read more about this on our blog. If you complete the four-day training with Merlijn successfully before January 1, 2024, you will still fall under the old certification scheme.

Free Information Session

Several times a year, you are welcome to join us as our guest at a free information session. During these sessions, you can ask all your questions about the training, get to know our training institute, and meet our trainers. More information.

Study Load

For this 2-day week course, the study load is set at 21 hours.

Why Choose Merlijn for Your Training? Read the Blog

Docenten:

Meeng | mevr. drs. E.M. Meeng (Maureen)
“Niet iedereen "weet wel hoe we met elkaar omgaan". Daarom geeft een goed beleid houvast en werkt preventief”

Programma

Day 1

Morning Session

09:30 – 10:00: Welcome with coffee and tea

10:00 – 10:30: Introduction, overview of the program, housekeeping matters, participant introductions / learning objectives assessmen

10:30 – 11:15: What is unwanted behavior? What are unwanted interactions? What is integrity? Impact on victims and organizations?

11:15 – 11:30: Break

11:30 – 12:30: Confidential advisor role, distinctions between unwanted interactions and integrity issues, professional attitude

12:30 – 13:00: Confidential advisor within the organization (relationship with other bodies, policies)

13:00 – 14:00: Lunch

Afternoon Session

14:00 – 15:00: Communication skills

15:00 – 15:15: Break

15:15 – 16:30: Role-playing exercises

16:45 – 17:00: Debrief, time for reflection

Day 2

Morning Session

09:30 – 10:00: Welcome with coffee and tea

10:00 – 10:15: Introduction to the day, recap of Day 1

10:15 – 11:00: Exploring solutions, social support resources

11:05 – 11:15: Break

11:15 – 11:30: Legal framework overview

11:30 – 12:30: Role-playing exercises

12:30 – 13:15: Lunch

Afternoon Session

13:15 – 14:00: Providing advice to management, including annual reports

14:00 – 14:30: Integrity issues discussion

14:30 – 14:45: Break

14:45 – 16:45: Role-playing exercises

16:45 – 17:30: Debrief, reflection, and Merlijn social gathering

Voor wie?

Basic training for confidential counsellors 2-day wordt onder meer gevolgd door:

Individuals who want to learn the basics of the Confidential Advisor role.
Individuals looking to work as internal or external confidential advisors.
Current confidential advisors seeking to gain a better understanding of the various aspects of the role.

There are no specific prerequisites for participation in this training (MBO+ thinking level).

If you would like to know precisely how this training can enhance your professional performance and knowledge, please contact the back office. They will connect you with the trainer or match you with a past participant in the same professional field.